Our Store

1 Stop Retail & Wholesale Shop @ Kepong (HQ) 201101020635 (948770-P)

No 8-1, Level 1, Jalan Rimbunan Mawar 1,
52100 Laman Rimbunan,
Kepong Kuala Lumpur, Wilayah Persekutuan.

Kenanga Wholesale City, KL
Tingkat 6, No.037-038, Kenanga wholesale City,
Jalan Gelugor Off Jalan Kenanga,
55200 Kuala Lumpur, Malaysia.
+6016-900 9248

How To Buy?

It's as simple as 1-2-3! Just place order online using our shopping cart, it's easy and fun to use!
 

How much is the postage to Malaysia?

Our system will calculate the shipping charge automatically based on the weight of your order. Check shipping charge in your shopping cart page after adding items to cart.
 

How long does it usually take to process orders?

It normally takes us less than 1 business days to prepare your goods after receiving your order and payment. Most of the time orders are prepared within few hours during our business day. Orders received before 10:00am (Mon-Fri) are normally ship out same day. Delivery is normally next business day. Some areas (mostly in Sabah & Sarawak) requires 2 to 3 business days for delivery.


Monday to Friday:

Order Paid before 12pm	Order Paid after 12pm	Estimated Delivery Date
Ship out same business day	Ship out next business day	1 to 2 days after we have shipped out your order

Saturday, Sunday and Public Holiday:

Order Paid before 10pm	Order Paid after 10pm	Estimated Delivery Date
Ship out Monday	Ship out Monday	1 to 2 days after we have shipped out your order

Note:
1) Additional 1 business day for Peak season and payment made through interbank GIRO Transfer. We strongly recommend customers to make payment through Instant Transfer in this case.
2) Peak season: Chinese New Year, Hari Raya Aidilfitri, Christmas or any SALE period.

 
How to track shipment?

Tracking number will be updated in your account daily (Mon - Fri) after 6pm. To track order, simply check you mail box as provide, tracking link will also be emailed to you automatically. Please check your email in the inbox or spam folder.


Are all your products ready stock or pre-order?

All our products are ready stock. However, admittedly keeping store inventory accurately is a feat that not every retailer in the world can manage with current technology, including us. If some goods in your order are out of stock, we will keep you updated by emailing you.

 
How soon do you replenish the out of stock items?

It depends on date of purchase by our company and varies with products shipping method, MOQ requirement, stock supplier's availability, production and its origin. Therefore we cannot promise the restock date for any products that are out of stock, thanks for your understanding.


How To Pay?

Dosmetic (Malaysia)
1) Paypal Online Payment Gateway:
- Credit card (Visa & Master), FPX, Online Banking (Maybank, CIMB, RHB, Hong Leong...etc)
 
2) Direct Bank transfer, Cash Deposit or ATM transfer:

Public Bank Berhad: K&K Crystal Sdn Bhd
Acount Number: 31689 05511
Please notify us via email after making payment.

 
How do I add or remove item from the order placed?

Paid orders: Order cannot be canceled or ammended once it is in Processing status. The only way to add more items is to place a new order (additional items) and check out order as usual. You're required to pay shipping fees again (if any) as it is considered as a new order and we Do Not refund the shipping fees (if any) for 2nd order if combine shipped.

Please be reminded you're required to review the cart before placing the order.

 
Can I place order online and later self collect at your warehouse?

Sorry this service is not available for the moment :)

 
Do you offer dropshipping service and can I use your website images?

Sorry this service is also not available for the moment. Our images are taken by inhouse photographer and are strictly NOT allowed to be used for commercial purpose (You can use the image for knowledge sharing purpose provided give us credit). If we found out that you're stealing our images for use on your website/blog/facebook/any social networks for commercial purpose, your account will be reported and removed by the host/service provider.